Need help right now?

One of our techs can be looking at your screen in 30 seconds. Encrypted, on-demand, and you stay in the driver's seat the whole time.

Start Session Or call (205) 776-2660

c2techsys ~ remote-support

$ ssh tech@your-machine
Establishing encrypted session…
✓TLS 1.3 handshake complete
✓AES-256 channel established
✓Awaiting customer authorization

How it works

Three steps. Thirty seconds.

1. 01

   Click Start Session — or paste your code.

   Your tech will give you a 6-digit session code over the phone. Enter it on the right (or just click Start Session).

2. 02

   Run the small Zoho Assist client.

   It's a tiny temporary download. No install, no admin rights, no leftover software when we're done.

3. 03

   We connect — you watch every move.

   You see the cursor in real time, see every click and command, and can disconnect at any moment with the red button in the corner.

Enter your session code

Your C2 technician will give you a 9-digit code over the phone. Paste it below to connect.

Session code

Connect to Technician
Opens a secure session in a new window. The Zoho Assist client may prompt to download — accept the prompt to begin.

No code yet? Call (205) 776-2660 and a tech will get one to you immediately.

Security

You stay in control.

End-to-end encrypted.

TLS 1.2+ in transit, AES-256 in storage. The same encryption your bank uses.

You're in control.

Session has to be started by you. Tech can't connect without your active permission and 6-digit code.

We never log keystrokes.

Session activity is logged for audit (timestamps, file transfers), but never your typing or screen content.

FAQ

Common questions.

Do I need to install anything permanently?
No. Zoho Assist runs a small, temporary client that exits when the session ends. Nothing remains on your machine.

Will I see what the tech is doing?
Yes — you have full visibility throughout the session. You see every cursor movement, every click, every command typed.

Can I end the session at any time?
Yes, instantly. There's a disconnect button visible the entire time. The session also auto-ends if either side closes the window.

What if I can't get the session started?
Call us at (205) 776-2660. After-hours rings through to on-call — we won't leave you stuck.

Is my data safe during the session?
Sessions are end-to-end encrypted (TLS 1.2+ in transit, AES-256 at rest). No screen recordings are kept unless you explicitly request one for your own records.

Do you support Mac and Windows?
Both — plus iOS, Android, Linux, and Chrome OS. Zoho Assist runs anywhere a modern browser does.